TRUE Rejuv Wellness
TRUE Rejuvenation Peptide and Hormone Replacement Therapy
Privacy Policy
TRUE Rejuvenation Peptide and Hormone Replacement Therapy PLLC
Effective Date: March 01, 2026
TRUE Rejuvenation Peptide and Hormone Replacement Therapy PLLC (“TRUE Rejuvenation,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and in the course of providing medical services.
By using our website or engaging with our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect both personal and non-personal information from patients and website users.
Personal Information
Personal information may include:
● Name
● Date of birth
● Address
● Email address
● Phone number
● Medical history and health information
● Payment information
● Insurance information (if applicable)
This information may be collected when you:
● Schedule an appointment
● Complete intake forms
● Communicate with our office
● Sign up for our services or programs
● Interact with our website or patient portal
Health information collected during medical care is protected in accordance with applicable privacy laws including the Health Insurance Portability and Accountability Act (HIPAA).
Website Data Collection
When visiting our website, we may automatically collect certain information including:
● IP address
● Browser type
● Device type
● Pages visited
● Date and time of visit
● Referring website
This data helps us improve website performance, security, and user experience. We may use cookies or similar technologies to analyze website traffic and enhance functionality. You may disable cookies through your browser settings if desired.
How We Use Your Information
TRUE Rejuvenation may use collected information to:
● Provide medical care and services
● Schedule and manage appointments
● Communicate with patients regarding treatment plans
● Send appointment reminders
● Provide lab results or follow-up information
● Process payments and billing
● Improve our services and patient experience
● Respond to inquiries or support requests
● Comply with legal or regulatory requirements
Communication Consent
By providing your contact information to TRUE Rejuvenation, you consent to receive communications from our office. These communications may include:
● Phone calls
● Text messages (SMS)
● Emails
● Appointment reminders
● Follow-up communications regarding care
● Health-related educational information
● Administrative notices regarding your account or services
These communications may occur outside of scheduled appointments. Message and data rates may apply depending on your mobile carrier. Patients may request to opt out of certain communications by contacting our office; however, opting out may limit our ability to provide certain services or important medical information.
Text Messaging Policy
If you consent to receive SMS communications, messages may include:
● Appointment reminders
● Scheduling updates
● Follow-up instructions
● Administrative notices
● General practice information
We do not sell or share mobile numbers for marketing purposes. Patients may reply STOP to opt out of text messages at any time or contact our office directly.
Sharing of Information
TRUE Rejuvenation does not sell, rent, or trade personal information. Information may be shared only as necessary for the following purposes:
● With laboratories or diagnostic services involved in your care
● With pharmacies for prescription services
● With healthcare providers involved in treatment coordination
● With billing services or payment processors
● As required by law, regulation, or court order
All third parties are expected to maintain confidentiality and protect patient information.
Protection of Your Information
We implement appropriate administrative, technical, and physical safeguards to protect personal and medical information against unauthorized access, disclosure, alteration, or destruction. While we take reasonable precautions, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Patient Portal and Third-Party Platforms
We may use third-party platforms such as patient portals, scheduling systems, communication platforms, or electronic medical records systems. These platforms maintain their own privacy and security policies. We encourage patients to review those policies when using these services.
Children’s Privacy
Our services are not directed to individuals under the age of 18 without parental or legal guardian consent. We do not knowingly collect personal information from minors without appropriate authorization.
Links to External Websites
Our website may contain links to third-party websites. TRUE Rejuvenation is not responsible for the privacy practices or content of external sites.
Your Privacy Rights
Patients may request access to or correction of their personal or medical information as permitted by law.
Requests may be submitted by contacting our office.
Updates to This Privacy Policy
TRUE Rejuvenation may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions regarding this Privacy Policy, please contact:
TRUE Rejuvenation Peptide and Hormone Replacement Therapy PLLC 220 Center Street Ridgway, PA 15853
Phone: (814) 773-3100
Email: truepeptidehrt@gmail.com
